Thank you for purchasing the GearEye. Please read the instructions below to enjoy using it fully. The Kit contains the GearEye’s RFID scanner operating at 902.7 to 927.7 MHz, and a collection of various passive UHF RFID tags. The GearEye app and the scanner device help organizing items into specific lists, tracking on-demand either the entire group of items or an individual object, ensuring the tagged items are around. Works with Android or iPhone mobile devices that support BLE 5.0 and later.
Input: PD 27W max, 5V-5A/9V-3A/15V-1.9A/20V-1.4A; Output: PD 20W max, 5V-4A/9V-2.2A/15V-1.3A/20V-1A
You should fully charge your GearEye at least 1-2 hours before first use. The battery status will appear on the app’s upper toolbar.
The charging USB type C port is located on the bottom of the GearEye device. Any standard charging/data cable for USB type C can be used.
Tags selection and placement proper tag selection is crucial for its successful scanning later. To sustain optimal communication between a tag and the GearEye scanner, take into account the physical space available for tag placement, surface material to which they are attached, and the contents of a tagged container. Along with regular tags of different sizes for non-metal items such as glass, plastic, or wood, GearEye also provides on-metal tags to avoid RF interference with metal or liquid containers. Before actually sticking a tag to an object, make a simple test and check that after just placing the tag on the item’s surface, the tag’s scanning range is sufficient for you. The tags are hard to peel off after adhering.
LED indication and troubleshooting A visual LED indication appears in different colors, either steady or blinking, on the upper part of the GearEye device in the following conditions:
The Android and iOS app links for download are available at geareye.co/app or via the QR:
The GearEye app may ask you to update the software via OTA.
GearEye, Inc. (“GearEye”) warrants that: new GearEye products (“Products”) will be free from defects in material and workmanship for 1 (one) year from the date of purchase.
How to Obtain a Remedy Under this Limited Warranty
To obtain a remedy under this limited warranty, you must contact the GearEye. You must possess a proof of purchase from GearEye or an authorized GearEye reseller. You may also be directed to an authorized reseller or a person authorized by GearEye to repair the product.
If it is decided that the product should be returned directly to GearEye, the product should be properly packed, preferably in the original carton, for shipping. GearEye is not responsible for any loss or damage during shipment.
When notifying GearEye of fail to meet an applicable warranty, Customer shall comply with GearEye’s Product Return procedure (available upon request).
GearEye has sole responsibility for determining the cause and nature of a Product defect and at its sole discretion, will provide one of the following remedies necessary to satisfy a proper claim under this limited warranty:
1. Replace or repair any defective parts within a reasonable period of time, free of any charge for the
necessary parts and labor to complete the repair and restore the product to its proper operating condition.
GearEye will pay the shipping costs necessary to return the product or its replacement once the repair is complete.
2. Issue a refund of the original purchase price less depreciation to be determined based on the age of the product at the time remedy is sought under this limited warranty.
GearEye will own any part, component, or item removed from a Product by GearEye under this Warranty.
The Warranty is valid only if the device is used with the companion GearEye’s app and updated as requested by GearEye’s app from time to time.
You shall notify GearEye of any breach of warranty within the applicable warranty period.
Limitation of Liability
The express warranties stated in this document are made in lieu of any and all other warranties, express or implied. GearEye does not make, and hereby disclaims, all warranties and conditions including without limitation the implied warranties of merchantability, fitness for a particular purpose, title or non-infringement of third-party rights. No warranties are made by any of GearEye’s licensors or suppliers.
The product is not fault-tolerant and is not designed, manufactured, or intended for use in hazardous environments requiring fail-safe performance, in which the failure of the device could lead directly to death, personal injury, or severe physical or environmental damage (“high risk activities”). GearEye and its authorized resellers specifically disclaim any express or implied warranty of fitness for high-risk activities, and tendril, its authorized resellers and its and their suppliers will have no liability of any nature as a result of any such use of the device.
The maximum liability of GearEye under this limited warranty shall not exceed the actual purchase price paid for the product.
What is not covered Under this Limited Warranty
GearEye's warranty shall not apply to any Products that are not operated in conformity with GearEye's published instructions, or used with any other app different from the GearEye app. The warranty will not apply to any Products which have been subject to misuse, abuse, negligence, accident, unreasonable use or maintenance, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature, or altered or repaired by anyone other than GearEye or GearEye's authorized agent. In addition, this limited warranty does not cover any damage to the Product caused by external causes (including, without limitation, failure of or faulty electrical power) or when it was used in violation of GearEye’s instructions for use.
This limited warranty does not cover any accessories, e.g., RFID tags of third-party manufacturers provided together with the Product.
Without limiting any other exclusion herein, GearEye does not warrant that the Product and its parts will remain compatible with any other product or technology with which the product may be used. GearEye will not be responsible for any costs related to the removal or re-installation of the product from or into any installation.
This limited warranty is void if the product is not distributed by GearEye or its authorized reseller. If you are unsure whether a reseller is an authorized GearEye reseller, please contact us. GearEye thanks you for purchasing a GearEye product. We hope it will give you years of satisfaction.
FCC Radio frequency interference statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
GearEye is not responsible for any radio or communication interference caused by using other than specified or recommended cables and battery or by unauthorized changes or modifications to this equipment. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Modifications are prohibited Any modifications made to this device or opening it will void its warranty by GearEye as well as the authority granted to the user by the FCC to operate this equipment.