Last Modified: 2021-12-28
Thanks for shopping at GearEye. We appreciate that you like to buy what we build, and we also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products.
As with any shopping experience, there are terms and conditions that apply to transactions at GearEye. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at GearEye, you agree to the terms set forth below along with this Policy
If there’s something wrong with the product/service you bought, or if you are not happy with it, you have 1 month to issue a refund and return your product/service. If you would like to return a product, the only way would be if you follow the next guidelines: The package needs to come back with the proof (receipt) of the purchase.
We at GearEye ourselves are committed to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our products. Sadly, there are times when we may not have the products that you choose in stock, or may face some issues with our inventory and quality check. In such cases, we may have to cancel your order. You will be intimated about it in advance so that you don't have to worry unnecessarily about your order. If you have purchased via Online payment and the product hasn’t been shipped yet, then you will be refunded once our team confirms your request. We carry out thorough quality check before processing the ordered item. We take utmost care while packing the product. At the same time we ensure that the packing is good such that the items won’t get damaged during transit. Please note that GearEye is not liable for damages that are caused to the items during transit or transportation. We will revise your returned product as soon as we receive it and if it follows the guidelines addressed above, we will proceed to issue a refund of your purchase. Your refund may take a couple of days to process but you will be notified when you receive your money.
GearEye is not responsible for return shipping costs. Every shipping has to be paid by the customer, even if the item had free shipping in the first place, the customer has to pay for the shipping in return.
By using our products and app, registering an account, or making a purchase, you hereby consent to our Return & Refund Policy and agree to its terms.