Q: How far can GearEye scan RFID tags?

A: GearEye may scan in up to three meters range (10 feet), depending on a tag used.


Q: What can I stick the GearTags on?

A: You can stick the GearTags to basically every item you want to keep track of. Different GearTags are for different items, depending on their size and material. There are GearTags for metal items and regular tags for other material.


Q: Is GearEye suitable only for photographers?

A: Definitely not. GearEye is for anyone who wants to keep an eye on important belongings, travelers, makeup artists, sound engineers, parents and more.


Q: Do I need to charge anything?

A: The GearTags don’t need to be charged as they are battery-free and last for years. 
The Dongle needs recharging, but it easily lasts a full shooting day or two.


Q: Will the GearEye app work with both iOS and Android?

A: Yes, both.


Q: Can I customize my lists on the app?

A: Of course, you can have up to 10 personalized lists, with up to 50 different items in each.


Q: Why is this better than other trackers?

A: Most of the other trackers are BLE tags. They are bulky and cannot be attached to the most of tiny items everyone has. Moreover, their accuracy is bad and there is no way to verify that the item is inside the bag or 3 meter from it. Bluetooth tags have battery inside, which is either replaced after a few months when it dies, or thrown away together with a tag. 
GearTags are incredibly thin, battery-free, and can last for years without replacement. They’re so cheap, with 25 RFID tags costing less than one Bluetooth tag, so we can put tags on anything. 


Q: What RFID technology are you using?

A: We use EPC Gen 2, UHF 860-950 MHz band (ISO 18000-6C), depending on specific country's regulations.


Q: How do I check that I have all my gear? How do I find a missing item?

A: Tap the "Scan" button and scan the area of your bag or room with the tagged items with a swipe of a hand. It is best to hold the Dongle together with your phone. All the items in the bag will be checked with a V mark that they're in place. If an item is missing (marked with “-”) you can tap on it, and GearEye app will guide you to the lost item using graphics and sounds like in the “Hot & Cold” game


Q: How do I tag an item?

A: Peel the tag off the protecting tape, and put it on a surface of an item. Then let the GearEye app to know your item – scan it, give it a name, take a photo, add it to some list.


Q: What is the scanning range of GearEye?

A: GearEye usually can read a tagged item from 1-3 meters away (5-11 feet) depending on the tag used.


Q: What if I lose the phone on which the app is installed? Can I track it via a laptop or desktop?

A: There will be a web-interface, so you can easily find through it, or share your lists with your friend and look through any other device/app (authentication is required).


Q: What is special about the GearTags?

A: The GearTags are passive RFID UHF stickers which means they never have to be charged. They have a strong adhesive so they can be placed on practically every item you think of. The GearTags come in different sizes and are incredibly thin. RFID sticker assigns unique ID to every item you tag, and makes it possible to track the items remotely.


Q: I would like to become a GearEye reseller. How do I do that?

A: You can use the contact form on our website. Tell us about your business and we'll get back to you as soon as we can.


Q: If I cannot find my tagged item, how can GearEye help me?

A: If the item is not in the range, GearEye app shows the last known location that your item has been tracked at.